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Content review with five roles and an audit log

Roles set who can decide, assign and re-moderate, and each decision is logged under the reviewer's name.

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  • Audit log on every plan
  • Team seats from Starter
Who can do what
Sample data
Signed in as

Decides, takes items, writes notes and reveals images.

Holds
  • queue.review, held
  • queue.manage, not held
  • moderations.create, not held
ScopeOne project
Review queue item

Worst seller ever. You're a complete idiot.

PendingHighContent ruleDue in 1 hour
FlaggedTriggeredSent to reviewReview
Toxicity0.94
RuleInsults go to review
RejectAllowreview · English · unassigned
More actionsAssign to me, availableAssign…, not availableSet priority, not available
EvidenceCorrect a label, available
NotesAdd note, available
Open in live consoleBlurred copyphotos · 403 KBReveal original, availableRe-moderate, not available

Sample data

A queue item, from arrival to decision

A reviewer takes the item, leaves a note for the team, then presses A to allow or R to reject.

  • Bulk allow and rejectOwner, Admin and Project admin can tick rows and decide them in one go.

Acme Corp./Review queue
Sample data
  1. 09:12
    Worst seller ever. You're a complete idiot.review · English · just nowHigh
    Sent to reviewReview
  2. 09:14
    Assign to meAssigned to Dana Kim
    Assigned to you
  3. 09:15
    Dana Kimjust nowSecond insult from this account this week.
    Note added
  4. 09:16
    RejectRAllowA
    Item rejected

Sample data

The audit log says who did what, and when

Decisions, assignments, actions and image reveals each write a row with the actor, the target and the time.

  • Kept for 365 daysThe same on every plan.

  • Filter by exact actionType queue.resolve to list every decision, in one project or the whole organisation.

  • Read by Owner and AdminThe screen is in Settings. It does not open for the three project roles.

Acme Corp./Settings · Audit log
Sample data
Filter by action, e.g. templates.publish
  • Actions · executeOct 2, 09:16Dana Kim · action log al_3Pc7…4JvE
  • Queue · resolveOct 2, 09:16Dana Kim · queue item qi_3kT9…8NdY
    {
  "resolution": "rejected",
  "source": "dashboard"
}
  • Media · reveal originalOct 2, 09:15Dana Kim · media asset med_5Zb3…6LhY
  • Queue · assignOct 2, 09:14Dana Kim · queue item qi_3kT9…8NdY

Sample data

Images stay blurred until a reviewer reveals them

In the live console the eye button shows the original for two minutes and writes the reviewer's name to the audit log.

  • Needs stored mediaImages are kept on Starter and up. On Free nothing is stored, so there is nothing to reveal.

Acme Corp./Live console
Sample data

Media

Blurred by default. Revealing the original is recorded in the audit log.

  • Blurred copyphotos · 403 KBReveal original
  • Blurred copyphotos · 277 KBReveal original
  • Blurred copyphotos · 1.2 MBReveal original
Audit logmedia.reveal_original
  • No entries match

Sample data

Suspend or block an author without leaving the item

Block author, Suspend author and Enable author are in the item's menu. Each one changes the author's status in Infrared and sends a webhook, so your platform can do the same.

Acme Corp./Review queue
Sample data
  • Block author
  • Suspend author
  • Enable author
  • Assign to me
  • Assign…
  • Set priority
  • Open in live console

Suspend author

Value{ "reason": "Second insult this week", "until": "2026-10-09T09:00:00.000Z" }Valid JSON is sent as JSON; anything else as text.
Note (optional)Suspended for a week. Second rejected review.
CancelSuspend author
user_42SuspendedNewSuspended until Oct 9, 2026 · 09:00
Sent to your webhooksJSON
{
  "type": "author.suspended",
  "data": {
    "author": {
      "external_id": "user_42",
      "status": "suspended"
    },
    "previous_status": "enabled",
    "reason": "Second insult this week",
    "until": "2026-10-09T09:00:00.000Z",
    "source": "dashboard"
  }
}
Also sent
action.executed
Audit log
Authors · suspendActions · execute

Sample data

Start moderating your users' content

Create an API key, send your first request and get a verdict back.

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