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Retrieve a queue item

GET/v1/queue/{id}Key scope read

Returns one review queue item together with the moderation it belongs to, as that moderation was returned when it finished.

Needs a key with the read scope. Authentication

curl https://api.useinfrared.com/v1/queue/qi_3mr0Fb23lDSkWuE29vDfTH \
  -H "Authorization: Bearer $INFRARED_KEY"
200 OKResponse
{
  "object": "queue_item",
  "id": "qi_3mr0Fb23lDSkWuE29vDfTH",
  "project_id": "prj_0TBAgHGtdMketrbltGFHuk",
  "moderation_id": "mod_63ajou7C7QWp0VYZDPRRvY",
  "template_id": "tpl_64mYq4nD3NXNfu0gcdaMZa",
  "author_id": "aut_09rs1aKw1Rzu53E2C4ER7u",
  "state": "pending",
  "priority": "urgent",
  "severity": "critical",
  "language": "en",
  "reason": "rule",
  "conflict": false,
  "resolution": null,
  "assignee": null,
  "assigned_at": null,
  "sla_due_at": null,
  "resolved_by": null,
  "resolved_at": null,
  "reopened_at": null,
  "settled_by_case_id": null,
  "summary": {
    "type": "text",
    "author": {
      "id": "aut_09rs1aKw1Rzu53E2C4ER7u",
      "status": "enabled",
      "external_id": "user_1307",
      "trust_level": "new"
    },
    "scores": {
      "spam": 0,
      "sexual": 0,
      "illicit": 0.0038,
      "toxicity": 0,
      "violence": 0,
      "duplicate": 0,
      "gibberish": 0,
      "profanity": 0,
      "self_harm": 0,
      "watermark": 0,
      "screenshot": 0,
      "hate_speech": 0,
      "instructions": 0.8,
      "made_with_ai": 0,
      "image_quality": 0,
      "links_contact": 0.8,
      "personal_data": 0.75,
      "lookalike_characters": 0,
      "wordlist/competitors": 0.85,
      "guideline/no-off-site-deals": 1
    },
    "dry_run": false,
    "preview": "Road bike, 54 cm frame, serviced last month. I also list on Tradely. Text me on +44 7700 900142 and pay by bank transfer to skip the fees.",
    "language": "en",
    "severity": "critical",
    "template": "listing",
    "triggered": [
      "personal_data",
      "guideline/no-off-site-deals",
      "wordlist/competitors",
      "instructions"
    ],
    "content_id": "listing_20872"
  },
  "created_at": "2026-10-08T09:29:03.917Z",
  "updated_at": "2026-10-08T09:29:03.917Z",
  "moderation": {
    "id": "mod_63ajou7C7QWp0VYZDPRRvY",
    "rule": {
      "id": "r6",
      "name": "Links from new accounts",
      "action": "review"
    },
    "test": true,
    "type": "text",
    "field": "description",
    "usage": {
      "cached": false,
      "checks": 0
    },
    "author": {
      "id": "aut_09rs1aKw1Rzu53E2C4ER7u",
      "known": true,
      "status": "enabled",
      "external_id": "user_1307",
      "trust_level": "new"
    },
    "object": "moderation",
    "status": "completed",
    "details": {
      "spam": {
        "field": "description"
      },
      "sexual": {
        "field": "description"
      },
      "illicit": {
        "field": "description"
      },
      "toxicity": {
        "field": "description"
      },
      "violence": {
        "field": "description"
      },
      "duplicate": {
        "field": "description"
      },
      "gibberish": {
        "field": "description"
      },
      "profanity": {
        "field": "description"
      },
      "self_harm": {
        "field": "description"
      },
      "hate_speech": {
        "field": "description"
      },
      "instructions": {
        "field": "description",
        "labels": ["confidence:90"],
        "matches": [
          {
            "field": "description",
            "label": "evidence",
            "value": "Text me on +44 7700 900142 and pay by bank transfer to skip the fees."
          }
        ],
        "explanation": "The listing asks buyers to contact the seller outside the platform and pay via bank transfer, which is against the policy of keeping deals on-site."
      },
      "made_with_ai": {
        "field": "description"
      },
      "links_contact": {
        "field": "description",
        "labels": ["phone", "off_platform"],
        "matches": [
          {
            "label": "phone",
            "value": "+44 7700 900142",
            "reason": "This is a concrete phone number that can be used to contact the seller off-platform."
          },
          {
            "label": "phone",
            "value": "Text me on +44 7700 900142",
            "reason": "This is a call to action to contact the seller off-platform using a concrete phone number."
          },
          {
            "label": "phone",
            "value": "pay by bank transfer to skip the fees",
            "reason": "This is a call to action to conduct the transaction off-platform."
          },
          {
            "label": "phone",
            "value": "+44 7700 900142",
            "source": "model"
          }
        ]
      },
      "personal_data": {
        "field": "description",
        "labels": ["phone"],
        "matches": [
          {
            "end": 95,
            "label": "phone",
            "start": 80,
            "value": "+44 7700 900142"
          }
        ],
        "masked_output": "Road bike, 54 cm frame, serviced last month. I also list on Tradely. Text me on +44***42 and pay by bank transfer to skip the fees."
      },
      "lookalike_characters": {
        "field": "description"
      },
      "wordlist/competitors": {
        "field": "description",
        "labels": ["block"],
        "matches": [
          {
            "end": 67,
            "term": "tradely",
            "label": "block",
            "start": 60,
            "value": "tradely",
            "canonical": "tradely",
            "similarity": 1
          }
        ],
        "canonical_term": "tradely"
      },
      "guideline/no-off-site-deals": {
        "field": "description",
        "labels": ["confidence:100"],
        "matches": [
          {
            "field": "description",
            "label": "evidence",
            "value": "Text me on +44 7700 900142 and pay by bank transfer to skip the fees."
          }
        ],
        "explanation": "The seller explicitly instructs buyers to communicate and pay outside the platform, which is a direct violation of the no off-site deals policy."
      }
    },
    "dry_run": false,
    "flagged": true,
    "reasons": [
      "trigger:personal_data:flag",
      "trigger:guideline/no-off-site-deals:flag",
      "trigger:wordlist/competitors:flag",
      "trigger:instructions:flag",
      "rule:r6"
    ],
    "language": "en",
    "metadata": null,
    "policies": {
      "spam": 0,
      "sexual": 0,
      "illicit": 0,
      "toxicity": 0,
      "violence": 0,
      "duplicate": 0,
      "gibberish": 0,
      "profanity": 0,
      "self_harm": 0,
      "watermark": 0,
      "screenshot": 0,
      "hate_speech": 0,
      "instructions": 0.8,
      "made_with_ai": 0,
      "image_quality": 0,
      "links_contact": 0.8,
      "personal_data": 0.75,
      "lookalike_characters": 0,
      "wordlist/competitors": 0.85,
      "guideline/no-off-site-deals": 1
    },
    "severity": "critical",
    "template": {
      "slug": "listing",
      "version": 2
    },
    "triggered": [
      "personal_data",
      "guideline/no-off-site-deals",
      "wordlist/competitors",
      "instructions"
    ],
    "content_id": "listing_20872",
    "context_id": null,
    "created_at": "2026-10-08T09:28:59.714Z",
    "latency_ms": 3043,
    "completed_at": "2026-10-08T09:29:03.296Z",
    "recommendation": "review"
  }
}

Path parameters

idstringRequired

Id of the queue item: qi_ plus 22 base62 characters.

Returns

The queue item with a moderation property that holds the full moderation. moderation is null once the moderation's retention period has passed.

  • 200 OKAn object

Errors

404
not_found

The key's project has no queue item with this id, or the id is malformed.

Every endpoint can also answer the errors any request can meet: a missing key, a rate limit, a malformed body. Errors

Something missing or unclear on this page? Write to support@useinfrared.com.